Privacy Policy

Company: MyBeautyMaster Inc.
Location: Quebec, Canada
Privacy Contact: privacy@mybeautymaster.com
Data Protection Officer: dpo@mybeautymaster.com

This privacy policy applies to all users of MyBeautyMaster's platform, including clients booking beauty services and beauty professionals offering their services through our marketplace.

Personal Information You Provide:

• Account Information: Name, email address, phone number, password
• Profile Information: Profile photos, bio, specialties, location
• Professional Information: Licenses, certifications, business details
• Payment Information: Billing address, payment methods (processed by Stripe)
• Communication Data: Messages, reviews, support inquiries
• Booking Information: Service details, dates, locations, preferences

Information We Collect Automatically:

• Device Information: IP address, browser type, device identifiers
• Usage Data: Pages viewed, features used, time spent on platform
• Location Data: General location for service matching (with permission)
• Cookies and Tracking: Session data, preferences, analytics information

Information From Third Parties:

• Social Login: Profile information from Google, Facebook, Apple
• Payment Processors: Transaction data from Stripe
• Identity Verification: Professional license verification services

Core Platform Services:

• Create and maintain your account
• Match clients with appropriate beauty professionals
• Process bookings and payments
• Enable communication between users
• Verify professional credentials and licenses
• Provide customer support

Platform Improvement:

• Analyze usage patterns to improve user experience
• Develop new features and services
• Personalize content and recommendations
• Conduct research and analytics

Safety and Security:

• Prevent fraud and abuse
• Ensure platform safety and security
• Comply with legal obligations
• Resolve disputes and enforce policies

Marketing and Communication:

• Send service updates and notifications
• Share promotional offers (with consent)
• Provide educational content about beauty services
• Conduct customer satisfaction surveys

We Share Information:

• Between Users: Contact information for confirmed bookings
• Service Providers: Stripe (payments), AWS (hosting), analytics tools
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger, acquisition, or sale
• Safety Purposes: To prevent harm or illegal activities

We Do NOT:

• Sell your personal information to third parties
• Share sensitive data without your consent
• Use your information for purposes outside this policy
• Share more information than necessary for each purpose

Security Measures:

• Encryption of data in transit and at rest
• Secure hosting with industry-standard protections
• Regular security audits and monitoring
• Access controls and authentication systems
• Employee training on data protection

Data Retention:

• Active account data: Stored while account is active
• Transaction records: Kept for 7 years for legal compliance
• Marketing data: Deleted upon opt-out request
• Support communications: Deleted after 3 years

You Have the Right To:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal data
• Portability: Export your data in a readable format
• Object: Opt out of certain data processing activities
• Restrict: Limit how we process your information

How to Exercise Your Rights:

We Use Cookies For:

• Essential: Login sessions, security, core functionality
• Analytics: Understanding how users interact with our platform
• Preferences: Remembering your settings and choices
• Marketing: Personalizing content and measuring ad effectiveness

Cookie Management:

• Adjust preferences in your browser settings
• Use our cookie banner to manage non-essential cookies
• Opt out of analytics tracking through your account settings
• Note: Disabling essential cookies may affect platform functionality

MyBeautyMaster operates primarily in Canada, but we may process your information in other countries where our service providers are located, including the United States.

Safeguards:

• We ensure adequate protection through standard contractual clauses
• Service providers must meet our data protection standards
• We comply with applicable international data transfer laws
• EU/UK users have additional protections under GDPR

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When We Update:

• We'll post the updated policy on our website
• We'll notify you by email for material changes
• The "Last Updated" date will reflect the most recent changes
• Continued use of our platform constitutes acceptance of updates