Report an Issue

Help us improve MyBeautyMaster by reporting bugs, security issues, or other problems you've encountered.

Issue Report Form

Direct Support Contact

Email Support

For urgent issues or direct communication:

support@mybeautymaster.com

Response Time

We typically respond to issue reports within 24-48 hours. Critical security issues are prioritized and addressed immediately.

Issue Categories

Security Issues

Vulnerabilities, data breaches, or suspicious activity

Bug Reports

Features not working as expected or system errors

Performance Issues

Slow loading times or system responsiveness problems

Feature Requests

Suggestions for new features or improvements

Before Reporting

  • • Check if the issue persists after refreshing the page
  • • Try using a different browser or device
  • • Clear your browser cache and cookies
  • • Check our Help Center for known issues